SOS Portal Account Setup and User Access Guide
Account Setup Guide and Resources
SOS Portal is our new online system for conducting secure business with the State of Texas. Over the next year, we are modernizing all our business and government filing services. Each updated service will be accessible through the SOS Portal. Watch this short video to learn how to create a new account and log in, or follow the step-by-step instructions below.
NOTE: This is NOT the same login account that is used for SOSDirect or SOSUpload. The SOS Portal is a new system, so you must create a new online account for the SOS Portal in order to login.
Guide Contents
Create an Account
To Create a new SOS Portal online Account, follow these steps:
STEP 1:
- From the SOS Portal homepage, click on the Create Account option on the page.
STEP 2:
- Enter your email address to receive a verification code that allows us to verify your email address as a valid email. Click Send verification code.
STEP 3:
- Check your email to locate an email from Texas SOS.
- Be sure to check your email’s Spam folder, as it may have been filtered there by your email provider. If you find the email in the spam folder, mark it as 'Not Spam' to ensure future communications reach your inbox.
- Find the verification code in the email, and enter the code on the screen. Click Verify Code.
STEP 4:
- If you would like to change your account to use a different email, click the Change e-mail button, where you will be prompted to repeat the process above with a different email address. Otherwise, click Continue.
STEP 5:
- Enter your information in all the required fields, and click Create Account. Please note, your password must be between 8 and 64 characters, and contain the following:
- A lowercase letter
- An uppercase letter
- A digit (0-9)
- A symbol
STEP 6:
- Congratulations! Your SOS online account has now been created. You should receive an email from Texas SOS confirming your customer account creation.
After your account is created, you will be taken to the new SOS Portal Homepage.
Now you’re ready! From here, you can click on the business application of your choice in the grey tiles.
Account Login
To login to your SOS Portal online account, follow these steps:
STEP 1:
- If you have already created an account for the new SOS Portal, enter your email and password and click Sign In.
STEP 2:
- The first time you login to the SOS Portal, you will be asked to choose between 2 options to verify your identity through Multi-Factor Authentication (MFA). Slect one of the optins below and click Continue.
- Option 1: Emailthe MFA Code - if you select this option, you will be sent an email with a code.
- Option 2: Register/Use your Phone-based Authenticator App - if you select this option, you will be prompted to select the Authenticator App of your choice. We recommend you only choose this option if you are already familiar with Authenication apps.
- Option 1: Emailthe MFA Code - if you select this option, you will be sent an email with a code.
STEP 3:
- Your email address will automatically be populated on the screen and will not be editable. Click Send Verification Code to have the code sent to your email address.
STEP 4:
- Check your email for a Texas SOS email, find the verification code in the email, enter the code on the screen, and click Verify Code.
- If the verification code is correct, the system will indicate that your email address has been verified.
- Click Continue to go to the SOS Portal homepage. Now you’re ready!
- From the homepage, you can select the application of your choice to begin doing business with us.
STEP 5:
- If you selected Option 2 above to Register/Use your Phone-based Authenticator App, you will be prompted to select the Authentication App of your choice. Follow the instructions on your phone app to complete the verification.
STEP 6:
- Once your account has been successfully verified, you should receive an email confirmation. You should also be taken to the new SOS Portal Homepage. Now you’re ready! From the homepage, you can select the application of your choice to begin doing business with us.