SOS Portal Account Setup and User Access Guide

Account Setup Guide and Resources

SOS Portal is our new online system for conducting secure business with the State of Texas. Over the next year, we are modernizing all our business and government filing services. Each updated service will be accessible through the SOS Portal. Watch this short video to learn how to create a new account and log in, or follow the step-by-step instructions below.

NOTE: This is NOT the same login account that is used for SOSDirect or SOSUpload. The SOS Portal is a new system, so you must create a new online account for the SOS Portal in order to login.

Create an Account

To Create a new SOS Portal online Account, follow these steps:

STEP 1:

Access the SOS Portal by clicking on this link. Review the Rules of Use displayed on the screen, then click the Access the SOS Portal button to continue. By clicking this button, you agree to accept the Rules of Use.
You will automatically be taken to the SOS Portal sign-in screen. Click the Create account link located beneath the email address and password fields.

STEP 2:

Enter your email address to receive a verification code that allows us to verify your email address as a valid email. Click Send verification code.

STEP 3:

Check your email to locate an email from Texas SOS.
Be sure to check your email’s Spam folder, as it may have been filtered there by your email provider. If you find the email in the spam folder, mark it as 'Not Spam' to ensure future communications reach your inbox.
Find the verification code in the email, and enter the code on the screen. Click Verify Code.

STEP 4:

Click Continue.

STEP 5:

Enter your information in all the required fields, and click Create Account. Please note, your password must be between 8 and 64 characters, and contain the following:
- A lowercase letter
- An uppercase letter
- A digit (0-9)
- A symbol
The form also collects your name, phone number, business name (optional), and full mailing address (street address, city, state, country, and postal code). NOTE: Use the grey slider bar to scroll down to additional fields.

STEP 6:

Congratulations! Your SOS online account has now been created. You should receive an email from Texas SOS confirming your customer account creation.
After your account is created, you will be taken to the new SOS Portal dashboard.
Now you’re ready! From here, you can click on the tile that corresponds to the business or government filing service of your choice (for example, Service of Process, Search & Order Records, Notary Portal, Trademark/Service Mark Application, My Payments, Registrations, Rules and Meetings, or Uniform Commercial Code).

Account Login

To login to your SOS Portal online account, follow these steps:

STEP 1:

If you have already created an account for the new SOS Portal, enter your email and password and click Sign In.

STEP 2:

The first time you login to SOS Portal, you will be asked to choose between 2 options to verify your identity through Multi-Factor Authentication (MFA). Select one of the options below and click Continue.
- Option 1: Email the MFA Code - if you select this option, you will be sent an email with a code.
- Option 2: Register/Use your Phone-based Authenticator App - if you select this option, you will be prompted to select the Authenticator App of your choice.
If you selected "Email the MFA Code" option, continue with STEP 3, otherwise continue with STEP 5.

STEP 3:

Your email address will automatically be populated on the screen and will not be editable. Click Send Verification Code to have the code sent to your email address.

STEP 4:

Check your email for a Texas SOS email, find the verification code in the email, enter the code on the screen, and click Verify Code.
If the verification code is correct, the system will indicate that your email address has been verified.
Click Continue to go to the SOS Portal homepage. Now you’re ready!
From the homepage, you can select the application of your choice to begin doing business with us.

STEP 5:

If you selected Option 2 above to Register/Use your Phone-based Authenticator App, you will be prompted to download the Microsoft Authenticator app (or use any other authenticator app of your choice) for iOS or Android.
Once downloaded, scan the QR code shown on the screen with your authenticator app to register your account. If you can't scan the code, click Can't scan? Try this to get a manual entry key instead.
Click Verify. You'll then be prompted to enter the verification code generated by your authenticator app to confirm the registration.

STEP 6:

Once your account has been successfully verified, you will be taken to the new SOS Portal Homepage. Now you’re ready! From the homepage, you can select the application of your choice to begin doing business with us.

Reset Your Password

To reset your SOS Portal password, follow these steps:

STEP 1:

From the SOS Portal sign-in screen, click Forgot your password? located below the password field.

STEP 2:

Enter your email address and click Send verification code.

STEP 3:

Check your email for the verification code, enter it on the screen, and click Verify code, then click Continue.

STEP 4:

Enter and confirm your new password (same complexity rules as account creation: 8–64 characters, with a lowercase letter, an uppercase letter, a digit, and a symbol), then click Continue.

STEP 5:

You will be signed in automatically and taken directly to the SOS Portal dashboard.

Troubleshooting

This site works best using a current version of Chrome, Edge, or Firefox. If a page isn't loading correctly, confirm your browser is up to date.
Make sure JavaScript is enabled in your browser. The SOS Portal sign-in and account pages require it to function.
If you don't receive a verification or MFA code email within a few minutes, check your Spam/Junk folder. If you find it there, mark it as “Not Spam” so future emails reach your inbox.
Verification codes expire after 10 minutes. If yours has expired, use the Send new code option on the screen rather than re-entering the old one.
If you're accessing the SOS Portal from a company or agency computer/network, ask your IT support whether their firewall or email filtering might be blocking access to the site or its emails.
Remember that your SOS Portal account is separate from your SOSDirect or SOSUpload account — signing in with SOSDirect/SOSUpload credentials on the SOS Portal won't work.
If you've forgotten your password, use the Forgot your password? link on the sign-in screen rather than creating a new account.
If a page seems stuck or a button isn't responding, try reloading the page or restarting from the SOS Portal entry page rather than using your browser's back button.
If your browser crashes or freezes on the sign-in or account creation page, try disabling browser extensions and built-in password managers (including third-party password manager extensions), then reload the page. This is a known fix for browser crashes on these pages.